Refund policy

This Refund Policy applies to all purchases made through www.jaredjansen.com.

1. Eligibility

• Items must be unused, unwashed, in original packaging, with all tags attached.
• Return requests must be submitted within 48 hours of delivery.
• Certain items, such as made-to-order, custom, and final-sale products, are non-refundable.

2. Return Process

To request a return or exchange, contact studio@jaredjansen.com with your order number and reason for return. Unauthorized returns may be refused.

3. Shipping Responsibility

Customers are responsible for return shipping costs unless the return is due to our error (incorrect or defective item). Use a trackable service; we are not liable for lost packages.

4. Store Credit Only

We do not offer refunds. All approved returns will be issued as store credit only after the item has been received and inspected.
Store credit does not expire and may be used toward any future purchase on our website.
Shipping charges are non-refundable. Store credit cannot be exchanged for cash or transferred.

5. Exchanges

Exchanges may be granted for the same product in a different size or color, subject to stock availability.

6. Damaged or Incorrect Items

Report damaged or incorrect items within 7 days of receipt, with photos and order details. We will issue a replacement, credit, or refund.

7. Non-Returnable Items

• Custom or made-to-order products
• Final-sale items
• Gift cards

8. Contact

Jared Jansen LLC
3000 Chestnut St, PO Box 7845
Philadelphia, PA 19101
Email: studio@jaredjansen.com